If you've recently made a return with Oliver Space or have cancelled an order with us, you are eligible for a refund for the item(s) returned/cancelled.
You can request a refund by contacting us at [email protected] or emailing back from your scheduled return/delivery confirmation email.
Refunds can only be processed once the item in question has been picked up by our team!
Refunds with Oliver Space
Once our team has processed your refund in our system, you should see this amount back on the debit/credit card used within 5-10 days!
Refunds through Affirm
Once our team has processed your refund in our system, Affirm will credit your loan balance for the amount of the refund within 3–45 business days.
Oliver Space cannot monitor when Affirm has processed this adjustment, but we can send you a confirmation of the refund from our system.
You can also check your loan balance any time in your Affirm account.